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Journal it! Terms of Use and Privacy Policy

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The Journal it! app and its accompanying services are designed to maintain the private nature of your personal journal. This privacy policy outlines what information is collected and stored by Journal it!.

In the course of using the Sites and Services, we collect journal, personal and anonymous information. “Journal Information” in this Privacy Policy refers to journal content generated by you (entries, tags, photos, places,...). “​Personal Information​” in this Privacy Policy refers to information that allows someone to identify or contact you not including your Journal Information. Examples of Personal Information include your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing information. “​Anonymous Information​” is information not associated with or inherently linked to your Personal Information. Anonymous Information does not enable identification of or contact with individual persons.

Journal information
We will use your Journal Information to:
- Provide you with Services and customer support;
- Respond to your requests, resolve disputes and/or troubleshoot problems;
- Improve the quality of the Apps and the Services; and
- Communicate with you about the Apps and the Services.

Your Journal Information is not transferred by Journal it! apps to any third parties for marketing or advertising.

We store your journal information (text data) securely on our database by encrypting it both during transfer and at rest. You can enable end-to-end encryption to encrypt most of your text data, which makes it unreadable by us or hackers who have access to our database. For more information on which kind of data can be encrypted and how to enable it, please check Account Settings -> Encryption.

Your media data (photos) is stored on your private, hidden App Folder on your Google Drive. This folder is only accessible to Journal it! with your Google Account logged in.

Personal information
We will use your Personal Information to:
- Provide you with Services and customer support;
- Respond to your requests, resolve disputes and/or troubleshoot problems;
- Improve the quality of the Apps and the Services; and
- Communicate with you about the Apps and the Services.

We collect the following types of Personal Information:

Device Information: When you download the App, we may collect your device type, your wireless carrier, and your individual device ID and we associate this with your Personal Information, though we primarily use this information to support your account and provide you with Services.

Account Information: To use our Services, you must register through the App with our Services and open an “Account” with us by providing your name, email address, and a password. We retain information on your behalf, such as entries, pages and messages that you store using your Account.

Transactional Information: When you order Services through our App, we may collect information necessary to complete and record the transaction, though some of this information may go directly to our payment provider.

Other Information: We collect your other Personal Information that you submit to us voluntarily as you use our App, Site and Services. If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply.

Anonymous information
We will use your Anonymous Information to:Enhance the Sites or Services
Improve the content of our software
Customize the App, Sites or Services to you

We collect the following types of Anonymous Information:

- Mobile Services: This information is generally used to help us deliver the most relevant information to you. Examples of information that may be collected and used include your geographic location, how you use the App(s), and information about the type of device you use. In addition, in the event our App(s) crash on your mobile device, we will receive information about your mobile device model software version and device carrier, which allows us to identify and fix bugs and otherwise improve the performance of our App(s).

Your Journal Information is not transferred by Journal it! apps to any third parties for marketing or advertising.

We disclose certain Journal Information and Personal Information:
- To third party vendors who help us provide the Services or the Sites;
- To third parties to whom you ask us to send Personal Information;
- To a parent company, any subsidiaries, joint ventures, or other companies under a common control (collectively, “Affiliates”), in which case we will require our Affiliates to honor this Privacy Policy;
- In connection with or during negotiation of any merger, financing, acquisition or dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets.
- In the event of an insolvency, bankruptcy, or receivership, Personal Information may also be transferred as a business asset. If another company acquires our company, business, or assets, that company will possess the Personal Information collected by us and will assume the rights and obligations regarding your Personal Information as described in this Privacy Policy.
- If we believe in good faith that such disclosure is necessary to (a) resolve disputes, investigate problems, or enforce our Terms of Service; (b) comply with relevant laws or to respond to requests from law enforcement or other government officials relating to investigations or alleged illegal activity, in which case we can (and you authorize us to) disclose Personal Information without subpoenas or warrants served on us; or (c) protect and defend our rights or property or the rights and property of you or third parties.

We reserve the right to disclose Anonymous Information publicly without restriction.

You can review and/or change certain of your Personal Information by logging into the Site or the App and accessing your account. You authorize us to use and disclose any new or modified information that you provide in accordance with this Privacy Policy.
You can stop all collection of information by the App(s) by uninstalling the App(s). You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.
If you want us to delete your Personal Information and your Account, please contact us at with your request. We will start the process to delete your information in a reasonable time.

All purchases are eligible for refund within the first 60 days.

This Privacy Policy is subject to revision from time to time on a going-forward basis. We will post any revised version of the Privacy Policy on this page. If we make any material changes to it, we will also send you notice to the last email address you have provided to us. Continued use of our Services following notice of such changes will indicate your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes.

If you have any questions or concerns or complaints about our Privacy Policy or our information collection or processing practices, or if you want to report any security violations to us, please contact us at

This Policy was last revised: April 11, 2023.